Listen for the gaps
The unspoken assumptions, conflicting definitions and missing context are often where the real work begins.
Shared understanding
before solution design.
Bringing fragmented knowledge together, surfacing assumptions and clarifying business logic
so that organisations can make sound decisions about what to change - and why.
What I work on
I help organisations navigate significant change when the problem, context or right way forward is not yet clear. This frequently involves:
- Technology-enabled business transformation
- Discovery and stakeholder alignment
- Business rules and decision logic
- Process and data-flow analysis
- Requirements definition and delivery support
My experience spans more than 12 years across financial services, healthcare, government and manufacturing. See LinkedIn for engagement history.
Recent work has focused on asset finance and lending platforms, including originations, credit assessment, regulatory compliance, fraud prevention, API integration and decision automation.
How I work
Bringing the problem into focus.
Identify what matters
Test objectives and investigate underlying causes to determine which problems are worth solving.
Make it visible
Map the rules, processes and relationships so that people can examine the same information together.
Turn insight into action
Translate shared understanding into requirements, priorities and practical next steps for delivery.
Client perspectives
Padraig Walshe
Chief Operating Officer
Allied Credit
Understanding the problem
He takes the time to truly understand business requirements, challenges assumptions, and ensures the right problems are being solved before solutions are defined.”
Blair Cardno
GM Data Management and Operations
Stats NZ
Connecting information
He worked tirelessly to connect and test information across the organisation. The result is a highly valuable set of artefacts that I will be using to drive investment decisions in the future.”
Johann Agcanas
Software Delivery & Program Management
Allied Credit
Leading analysis
He has the confidence and capability to lead the business analysis function on projects, successfully managing requirements from inception through to implementation while remaining mindful of project costs, benefits and overall value.”
Mark Figgitt
Director of Development
McKesson
Improving delivery
His significant contribution to the latest release was recognised at our company’s global meeting, and he has provided important insights to redefine our product development process.”
Mariann Matai
Chief Operating Officer
Stratos Technology Partners
Building trust
Mark’s work with Allied Credit has been greatly valued as he has consistently built their trust by anticipating and solving problems.”
What are you trying to make sense of?
mark@stantonconsulting.co.nz LinkedIn profile